Case studies

Transformation Project, Services Industry
This engagement has comprised development of a technology strategy, outsourcing a range of commodity IT services, reforming the internal service model and uplifting the capabilities and structure of the internal IT team. The client is a mature firm with a strong reputation in their industry. While no major IT incidents had been experienced, the technology suite was highly dated, business practices were compromised as a result and the internal IT…
National Government Program Advisory Group
Susan Sly was a foundation member of the group, formed in February 2015 to oversee the development of a business case for the implementation of a national reform program in the transport arena. She has provided feedback and advice on governance arrangements, stakeholder engagement, capability building, policy considerations and operational model development. Having previously reviewed and applied remedial actions to complex programs, Susan focusses on how the program team and…